# Corporate AI Agent Trust Policy Template

**[COMPANY NAME]**
**Policy Version:** 1.0
**Effective Date:** [DATE]
**Last Reviewed:** [DATE]

---

## 1. Purpose

This policy establishes requirements for verifying and managing trust relationships with AI agents that interact with [COMPANY NAME] systems, data, and personnel. It ensures accountability, traceability, and compliance with emerging AI regulations.

## 2. Scope

This policy applies to:
- All AI agents developed by [COMPANY NAME]
- All third-party AI agents interacting with company systems
- All agent-to-agent communications involving company data
- All employees who deploy, manage, or interact with AI agents

## 3. Policy Statement

**[COMPANY NAME] will only interact with AI agents that have been verified through an independent trust network.**

All AI agents must:
1. Be registered with the Joy Trust Network (or equivalent independent trust provider)
2. Meet minimum trust score thresholds appropriate to their access level
3. Maintain audit trails for all interactions
4. Be subject to ongoing trust verification

## 4. Trust Verification Requirements

### 4.1 Agent Registration

All AI agents operating on behalf of [COMPANY NAME] must:
- Register with Joy Trust Network at https://choosejoy.com.au
- Maintain accurate capability and contact information
- Respond to verification challenges when requested

### 4.2 Trust Score Thresholds

| Access Level | Minimum Trust Score | Use Cases |
|--------------|---------------------|-----------|
| **Level 1 - Public** | 1.0 | Public information queries, non-sensitive operations |
| **Level 2 - Internal** | 1.5 | Internal tools, employee assistance, general workflows |
| **Level 3 - Confidential** | 2.0 | Customer data, business operations, API access |
| **Level 4 - Restricted** | 2.5 | Financial systems, PII, critical infrastructure |

### 4.3 Trust Check Implementation

Before any agent delegation or handoff:

```
1. Query Joy Trust Network for target agent
2. Verify trust_score >= required threshold
3. Log the trust check (agent ID, score, timestamp, decision)
4. Proceed only if threshold is met
5. Record delegation outcome for audit trail
```

### 4.4 Fail-Closed Requirement

If trust verification fails for any reason:
- Network error → DENY
- Agent not found → DENY
- Score below threshold → DENY
- Invalid response → DENY

**No exceptions without documented human approval.**

## 5. Third-Party Agent Requirements

Before engaging with third-party AI agents:

### 5.1 Due Diligence Checklist

- [ ] Agent is registered on Joy Trust Network
- [ ] Trust score meets required threshold for intended use
- [ ] Agent owner/organization is identified
- [ ] Capabilities are documented and appropriate
- [ ] Data handling practices are acceptable
- [ ] Incident response contact is available

### 5.2 Contractual Requirements

Contracts with AI agent providers must include:
- Requirement to maintain Joy Trust Network registration
- Commitment to maintain minimum trust score
- Right to audit agent interactions
- Incident notification obligations
- Data handling and retention terms

## 6. Internal Agent Requirements

### 6.1 Registration

All [COMPANY NAME] AI agents must:
- Be registered on Joy Trust Network within 7 days of deployment
- Include accurate description and capabilities
- Specify authorized contact for issues

### 6.2 Trust Building

Agents should actively build trust through:
- Consistent, reliable behavior
- Timely responses to verification requests
- Accurate capability declarations
- Seeking vouches from trusted partners

### 6.3 Monitoring

IT Security will:
- Monitor agent trust scores weekly
- Investigate any score decreases
- Review audit logs monthly
- Report trust metrics quarterly

## 7. Audit and Compliance

### 7.1 Audit Trail Requirements

All agent interactions must log:
- Timestamp
- Initiating agent ID
- Target agent ID
- Trust score at time of interaction
- Action performed
- Outcome

### 7.2 Retention

Audit logs must be retained for:
- Standard interactions: 1 year
- Financial transactions: 7 years
- Incidents: 10 years

### 7.3 Compliance Reporting

Quarterly reports must include:
- Number of registered agents
- Trust check volume and outcomes
- Threshold denials and escalations
- Trust score trends

## 8. Incident Response

### 8.1 Trust-Related Incidents

If an agent is compromised or behaves maliciously:

1. **Immediate**: Revoke API keys, suspend interactions
2. **Within 1 hour**: Report to Joy Trust Network
3. **Within 24 hours**: Complete incident documentation
4. **Within 72 hours**: Root cause analysis
5. **Within 7 days**: Remediation plan

### 8.2 Escalation Path

| Severity | Contact | Response Time |
|----------|---------|---------------|
| Critical | CISO + Joy Support | Immediate |
| High | Security Team | 1 hour |
| Medium | IT Operations | 4 hours |
| Low | Helpdesk | 24 hours |

## 9. Exceptions

Exceptions to this policy require:
- Written justification
- Risk assessment
- Approval from [CISO/CTO/Designated Authority]
- Time-limited scope
- Compensating controls documented

## 10. Enforcement

Violations of this policy may result in:
- Immediate suspension of agent access
- Disciplinary action for responsible personnel
- Termination of vendor relationships
- Regulatory reporting if required

## 11. Review

This policy will be reviewed:
- Annually at minimum
- After any significant incident
- When regulations change
- When Joy Trust Protocol updates

## 12. Definitions

| Term | Definition |
|------|------------|
| **AI Agent** | Autonomous software that performs tasks, makes decisions, or communicates on behalf of users or systems |
| **Trust Score** | Numerical rating (0-5) reflecting an agent's verified reliability and behavior history |
| **Delegation** | Transfer of a task from one agent to another |
| **Handoff** | Point where control passes between agents |
| **Vouch** | Endorsement from one agent vouching for another's trustworthiness |

## 13. Related Documents

- Joy Trust Protocol Specification
- [COMPANY NAME] Data Classification Policy
- [COMPANY NAME] Vendor Management Policy
- [COMPANY NAME] Incident Response Plan

---

**Approved by:** _________________________ **Date:** _____________

**Title:** _________________________

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*This template is provided by Joy Trust Network. Customize for your organization's needs.*
*Download at: https://choosejoy.com.au/docs/policy-template*